Shipping policy
Shipping Policy
Last updated: 01/01/2026
At KREACRET S.L., we offer fast, secure, and transparent shipping. Below you will find our shipping policy, including specific conditions applicable to territories with special customs regulations.
1. Order processing
Orders for products that are in stock will be processed and prepared for shipment within a maximum of 3 business days from order confirmation.
For made-to-order or customized products, processing and shipping times may vary. We recommend contacting us in advance for specific information regarding estimated lead times.
2. Estimated delivery times
Estimated delivery times range from 3 to 10 business days, depending on the destination and the selected carrier.
3. Free shipping policy
We offer free shipping to the following destinations:
All European Union countries, including islands and territories with special regulations (Balearic Islands, Canary Islands, Azores, Madeira, Ceuta, and Melilla).
United Kingdom (UK).
United States (USA).
4. Shipping to the European Union, United Kingdom, and United States
For orders placed from the European Union, the United Kingdom, and the United States:
All applicable taxes, including VAT and any customs duties, are included in the purchase price.
No additional charges will be due upon delivery.
5. Shipping to other countries
For orders placed from other countries:
The customer will be considered the official importer of the purchased products.
Customs duties, import VAT, or other local taxes may apply upon arrival in the destination country.
These charges are not included in the purchase price and must be paid and handled directly by the customer.
The customer is responsible for submitting the required declarations and paying any fees imposed by local authorities.
Recommendation: Before placing an order, we recommend checking local customs and tax regulations to avoid additional costs or delivery delays.
6. Shipping restrictions and considerations
Delivery times are estimated and may vary due to circumstances beyond the control of KREACRET S.L., such as public holidays, logistical issues, or customs procedures.
For territories with special customs regulations, delivery times may be extended due to customs clearance processes.
For shipments to countries or territories not listed above, we recommend contacting us in advance to confirm availability and shipping conditions.
7. Contact information
If you have any questions regarding our shipping policy, please contact us at:
Email: info@kreaconcrete.com
Phone: +34 614 184 207
Postal address:
PLG. IND. Llanos del Valle
Calle de los Campaneros F18
23009 Jaén, Spain
This shipping policy is designed to ensure transparency, legal compliance, and the best possible shopping experience for our customers.